This is my first post so I hope it is in the right section.
I started a PPI claim against Barclaycard about 18 months ago. I have had a Barclaycard since 1993 and until 2009 was paying a PPI payment monthly - for which I didn't agree or pay much attention to.
Barclaycard didn't agree with my claim so I pursued it through the Financial Ombudsman, who I have to say have been excellent. Everything was done on emails and was remarkably easy.
As of 2 days ago I received a letter from the F.O. stating that they agree with my claim and that Barclaycard will be settling my claim but to be patient as it may take 8 weeks for them to get the required information.
My question's are:
How do Barclaycard calculate what I am owed if they do not keep records beyond 6 years?
Will they only pay back PPI payments that occurred in the last 6 years?
Will they send me a token offer leaving me to negotiate with them again, or will they send a best and final offer?
I would appreciate some input from someone that has experience of this.
I started a PPI claim against Barclaycard about 18 months ago. I have had a Barclaycard since 1993 and until 2009 was paying a PPI payment monthly - for which I didn't agree or pay much attention to.
Barclaycard didn't agree with my claim so I pursued it through the Financial Ombudsman, who I have to say have been excellent. Everything was done on emails and was remarkably easy.
As of 2 days ago I received a letter from the F.O. stating that they agree with my claim and that Barclaycard will be settling my claim but to be patient as it may take 8 weeks for them to get the required information.
My question's are:
How do Barclaycard calculate what I am owed if they do not keep records beyond 6 years?
Will they only pay back PPI payments that occurred in the last 6 years?
Will they send me a token offer leaving me to negotiate with them again, or will they send a best and final offer?
I would appreciate some input from someone that has experience of this.