Hi all
On Sunday I placed an order for a digital camera from a compnay called simplyelectronics.net. Since then I've found some disturbing posts that indicate that despite having a UK number they are actually they are a Hong Kong outfit and have a reputation of sitting on a customers money and not fulfilling the order.
Obviously I'm concerened by this so just want to check my options, so can anyone help with the foillowing
1. The item was showing as in stock with normal delivery 7-14 business days - will I be putting myself on the back foot if I don't wait the 14 days before cancelling the order
2. If I do cancel the order how long should I wait for a refund
3. As the company hasn't gone out of business is this still covered under Section 75 of the CCA
4. Any tips/advice on the best course of action for me to take
Many Thanks
Jim
On Sunday I placed an order for a digital camera from a compnay called simplyelectronics.net. Since then I've found some disturbing posts that indicate that despite having a UK number they are actually they are a Hong Kong outfit and have a reputation of sitting on a customers money and not fulfilling the order.
Obviously I'm concerened by this so just want to check my options, so can anyone help with the foillowing
1. The item was showing as in stock with normal delivery 7-14 business days - will I be putting myself on the back foot if I don't wait the 14 days before cancelling the order
2. If I do cancel the order how long should I wait for a refund
3. As the company hasn't gone out of business is this still covered under Section 75 of the CCA
4. Any tips/advice on the best course of action for me to take
Many Thanks
Jim