I guess everyone got the letter about Tesco bank changing their account details, so I changed my standing order in June but forgot to put the payment reference as my card number so the payment got rejected. Tesco agreed to refund the late payment fee of £12 and so I amended the standing order correctly while on the phone with them and they agreed it was set up correctly. Came to check my bank account today and the july payment was rejected for the second time, checked with Tesco and all payment details correct, they wouldn't refund the £12 late payment fee for july and so I paid the payment over the phone and Tesco said it must be my banks fault. Rang Santander and they said its going through and is set up correctly but being rejected by Tesco, rang Tesco again to confirm what the bank said and they can find nothing wrong, so had to cancel standing order and have now set up direct debit with them for the 4/8.
All in all a bit of a pain but sorted now. Just £12 down.
Anyone else had this problem with Tesco?
All in all a bit of a pain but sorted now. Just £12 down.
Anyone else had this problem with Tesco?