I had a vanquis account, cleared the balance and wrote to them (registered) asking to close the account Jan 2012.
I continued to get monthly statements coming through showing a credit limit and a £0.14 credit.
I've called them numerous times, the card shows as closed on my credit file but yet the statements keep coming.
I've now moved house and I still keep getting these statements through via redirected post.
They seem unable/unwilling to sort it out, I can no longer log-in online and I do not have the debit card (destroyed it) to pass the security checks via the telephone!
My concern is identity theft / fraud or whatever,, as when my post stops getting redirected the statements will go to whoever now occupies the old house.
Any suggestions please?
I continued to get monthly statements coming through showing a credit limit and a £0.14 credit.
I've called them numerous times, the card shows as closed on my credit file but yet the statements keep coming.
I've now moved house and I still keep getting these statements through via redirected post.
They seem unable/unwilling to sort it out, I can no longer log-in online and I do not have the debit card (destroyed it) to pass the security checks via the telephone!
My concern is identity theft / fraud or whatever,, as when my post stops getting redirected the statements will go to whoever now occupies the old house.
Any suggestions please?